PRIVACY POLICY
Effective Date: July 28, 2026
This Privacy Policy applies to the website, digital forms, electronic communications, platforms, online services, and any other authorized digital medium used by YOLANDA MERCADO FRETTS d/b/a AILERISE (hereinafter, “AILERISE,” “we,” “us,” or “our”) to offer, coordinate, promote, or administer its services.
AILERISE offers services that may include, without limitation, artificial intelligence consulting, educational content development, instructional materials design, presentation creation, training, workshops, courses, strategic consulting, and any other service the parties agree upon.
This Privacy Policy explains what information AILERISE may collect, how it may use it, with whom it may share it, how it seeks to protect it, and what options are available to the users, clients, prospects, participants, or visitors of its website.
By accessing, browsing, completing forms, communicating with AILERISE, or using its digital media, you acknowledge that you have had the opportunity to review this Privacy Policy. If you do not agree with this Policy, you should refrain from using AILERISE’s website, forms, digital services, or related communication channels.
Information AILERISE May Collect
The personal information AILERISE may collect will depend on how you interact with AILERISE’s website, forms, services, events, communications, platforms, or digital resources. The information collected may include, without limitation, the following categories, provided they are relevant or reasonably necessary for the purposes described in this Privacy Policy:
a) Contact information: name, surname, email address, telephone number, mailing address, company name, institution, organization, or entity you represent, and any other contact information you provide or that is necessary to communicate with you.
b) Professional or business information: position, profession, industry, type of business, area of work, training needs, service objectives, professional interests, and information related to projects, events, workshops, presentations, mentoring, training, or consulting requested.
c) Service-related information: information provided to coordinate, prepare, administer, or render services, including details about the training, audience, requested topic, client needs, required materials, participants’ level of knowledge, shared documents, educational content, or information related to the requested or contracted service.
d) Billing and payment information: information necessary to prepare quotes, invoices, receipts, payment links, proof of payment, payment confirmations, or administrative documentation related to the services. AILERISE does not necessarily store complete credit or debit card information, as payments may be processed through external payment platforms subject to their own terms and policies.
e) Technical, browsing, and usage information: IP address, browser type, device used, operating system, pages visited, date and time of access, interactions with the website, completed forms, links selected, cookies, similar technologies, or other technical information generated when browsing or interacting with AILERISE’s digital media.
f) Communications information: content of messages sent by email, forms, social media, messaging platforms, video calls, or any other authorized means of communication used to contact, coordinate, request information, or receive services from AILERISE.
g) Voluntarily shared information: documents, images, presentations, materials, examples, ideas, texts, files, links, recordings, educational resources, or additional information that you decide to share with AILERISE for purposes of evaluation, coordination, consulting, design, content creation, training, mentoring, or the provision of services.
h) Registration, participation, and event-access information: information related to registration, enrollment, access, and participation in events, workshops, webinars, masterclasses, mentoring sessions, coaching sessions, conferences, training sessions, or other in-person or virtual activities. This information may include name, email address, phone number, organization, payment method, selected event, registration date, attendance, participation, requests related to access, certifications, materials, recordings, communications, or information necessary to administer the corresponding activity.
i) Image, voice, and participation in activities: when AILERISE conducts events, workshops, conferences, mentoring sessions, training sessions, virtual sessions, or in-person activities, it may collect or retain information related to the image, voice, visible name, participation, questions, comments, chat messages, attendance, or interaction of participants, to the extent such information is necessary to coordinate, document, offer, record, or follow up on the corresponding activity, or where authorization, an applicable notice, or a corresponding legal basis exists.
Sensitive, Confidential, or Third-Party Information
AILERISE does not request that you share sensitive, confidential, privileged, medical, financial, student, third-party personal, or legally protected information, except when strictly necessary for the service and when you have the corresponding legal authorization to share it.
When a client, participant, or user shares third-party information, including information about employees, students, clients, participants, educational institutions, or any other person, they represent and acknowledge that they have the authorization, consent, or legal basis necessary to disclose such information to AILERISE.
AILERISE may request that shared information be anonymized, limited, edited, or presented without identifiable data when that is sufficient to fulfill the purpose of the service.
In the case of services offered to educational institutions, training programs, schools, colleges, universities, organizations, or entities that work with students, the client will be responsible for complying with the applicable laws, regulations, internal policies, consents, and authorizations before sharing any information with AILERISE.
AILERISE does not request medical diagnoses, clinical records, detailed health information, or unnecessary confidential documentation to attend to reasonable-accommodation requests. When a person requests a reasonable accommodation to participate in an activity, AILERISE may collect only the minimum information necessary to evaluate, coordinate, or address such request, in accordance with the nature of the activity and the resources available.
How AILERISE Collects Information
AILERISE may collect information in different ways, depending on how you interact with its website, forms, services, events, communications, platforms, or digital resources. The methods of collection may include, without limitation, the following, provided they are related to the purposes described in this Privacy Policy:
a) Directly from you, when you complete forms, request information, schedule a call, contract services, make payments, send messages, participate in meetings, register for events, request access to materials, or share documents.
b) Automatically, when you visit the website or interact with digital services, through cookies, analytics tools, forms, scheduling platforms, payment links, social media, videoconferencing platforms, or similar technologies.
c) Through authorized third parties, such as payment platforms, scheduling tools, email services, social media, videoconferencing platforms, technology providers, institutional clients, collaborators, or persons authorized to share information for purposes related to the services.
d) Through public or professional sources, when the information is publicly available or reasonably necessary to evaluate a request, prepare a proposal, coordinate a service, verify information provided, or address a communication related to AILERISE’s services.
Purposes for Which AILERISE Uses Information
AILERISE may use the information collected for purposes related to the operation of its website, the coordination, administration, and provision of its services, communication with users, clients, or participants, compliance with applicable obligations, and the protection of its legitimate rights and interests. Such purposes may include, without limitation, the following:
a) Responding to questions, requests, messages, or inquiries.
b) Coordinating calls, meetings, workshops, training sessions, consultations, mentoring, coaching sessions, conferences, or presentations.
c) Preparing proposals, quotes, agreements, invoices, receipts, or administrative documentation.
d) Providing requested or contracted services.
e) Designing, developing, reviewing, or adapting instructional materials, presentations, educational content, training resources, implementation strategies, content systems, or supporting materials.
f) Administering registrations, access, attendance, participation, certifications, recordings, or materials related to in-person or virtual activities.
g) Personalizing the experience of the client, participant, or user, as applicable and in accordance with the nature of the interaction or requested service.
h) Improving services, processes, content, website, materials, communications, and digital experience.
i) Sending communications related to services, confirmations, reminders, notices, updates, or relevant information.
j) Sending educational, promotional, or informational content, when the user has consented, when a prior business relationship permitted by law exists, or when the communication is compatible with the prior relationship or interaction with AILERISE.
k) Processing payments, verifying transactions, tracking balances, issuing invoices, or administering accounts.
l) Coordinating reasonable-accommodation requests, when applicable.
m) Complying with legal, tax, accounting, contractual, regulatory, or record-retention obligations
n) Preventing fraud, misuse, unauthorized access, security incidents, or claims.
o) Protecting the rights, property, security, reputation, and legitimate interests of AILERISE, its clients, users, contractors, providers, or third parties, to the extent permitted by law.
Use of Technology Tools and Artificial Intelligence
Because of the nature of the services AILERISE offers, including artificial intelligence consulting, educational content creation, materials development, and training, AILERISE may use technology tools, digital platforms, productivity software, cloud services, design tools, automation tools, and, when necessary or convenient, artificial intelligence tools.
AILERISE will seek to use such tools reasonably and in alignment with the purpose of the requested service. However, the client must not share confidential, sensitive, protected, or privileged information, or information about students, employees, clients, or third parties, without prior notice and without the corresponding authorizations.
When possible and appropriate, AILERISE may work with anonymized, summarized, or edited information to reduce unnecessary exposure of personal data.
AILERISE does not guarantee that the external platforms, artificial intelligence tools, cloud services, or technology providers used are free of risks, interruptions, errors, policy changes, or unauthorized access. The use of such tools will also be subject to the privacy policies, terms and conditions, and security practices of each external provider.
Cookies and Similar Technologies
AILERISE’s website may use cookies, pixels, analytics tools, tracking technologies, or other similar mechanisms to improve the user experience, analyze traffic, remember preferences, measure content effectiveness, facilitate functionality, and improve its digital services.
Cookies are small files or identifiers that may be stored on your browser or device when you visit a website. You may configure your browser to reject, limit, or delete cookies. However, some website features may not function properly if you disable certain cookies.
AILERISE may use third-party tools, such as analytics platforms, social media, forms, digital scheduling, email, advertising, payment platforms, or similar services, which may collect information according to their own policies.
With Whom AILERISE May Share Information
AILERISE does not sell the personal information of its users, clients, or participants. However, AILERISE may share personal, professional, technical, or administrative information when necessary for the purposes described in this Policy, including with:
a) Technology service providers, web hosting, cloud storage, email, forms, digital scheduling, videoconferencing, automation, design, analytics, or artificial intelligence providers.
b) Payment, billing, accounting, or transaction-processing platforms.
c) Contractors, collaborators, assistants, consultants, or professionals who support AILERISE in providing services, under confidentiality and use-limitation duties.
d) Institutional clients, when the information is necessary to coordinate participation, attendance, certifications, materials, workshops, training, or contracted services.
e) Government authorities, courts, agencies, auditors, legal or accounting advisors, or third parties, when required by law, subpoena, court order, legal process, investigation, audit, or claim.
f) Third parties related to a reorganization, transfer, sale, merger, asset assignment, operational change, or business succession of AILERISE, if applicable.
g) Any other person or entity when you authorize it, request it, or when necessary to comply with your instructions.
Third-Party Platforms
AILERISE may use external platforms or services to operate its website, manage forms, coordinate meetings, send emails, process payments, host documents, design materials, offer training, record meetings, manage clients, or provide services.
These platforms may include, without limitation, videoconferencing platforms, scheduling tools, forms, email services, payment platforms, cloud storage, design tools, training platforms, social media, automation services, or similar tools.
These platforms may collect information such as name, email address, connection data, IP address, image, voice, chat messages, attendance, interactions, technical data, or payment information, in accordance with their own privacy policies and terms of use.
AILERISE does not control and assumes no responsibility for the independent privacy, security, or information-handling practices of such third parties.
All users are encouraged to review the privacy policies of the external platforms they use when interacting with AILERISE.
Payments and External Processors
When AILERISE allows payments through digital platforms, payment links, transfers, ATH Business, PayPal, check, or any other authorized method, it may collect and retain information necessary to identify the transaction, confirm payment, issue receipts, prepare invoices, administer balances, comply with accounting or tax obligations, and address related claims or requests.
AILERISE may use payment processors or external platforms. Such third parties may collect, process, or store payment information under their own privacy policies, terms of use, and security measures.
AILERISE does not control and assumes no responsibility for the independent privacy, security, or payment-processing practices of such third parties.
Recordings, Photographs, Image, Voice, and Participation
AILERISE may record, photograph, or document certain activities, events, workshops, conferences, webinars, training sessions, or similar activities, when necessary for educational, administrative, promotional, archival, quality-control purposes, subsequent access to materials, or fulfillment of offered services.
By participating in an in-person or virtual activity, the participant acknowledges that their image, voice, visible name, participation, questions, comments, chat messages, or interaction may appear incidentally or directly in photographs, recordings, authorized captures, supporting materials, or content related to the activity.
When AILERISE is interested in using a person’s identifiable image, voice, or participation for promotional, advertising, or commercial purposes, it may request authorization or allow the person to give written notice of their objection, depending on the nature of the activity, the notice provided, and the applicable circumstances.
A participant who does not wish to appear in photographs, recordings, or promotional content must notify AILERISE in writing before the activity or as soon as they become aware of the possibility of being recorded or photographed. AILERISE will make reasonable efforts to address such a request, without this implying an absolute guarantee of exclusion in the case of group events, open spaces, general recordings, or voluntary participation during the activity.
Participation in Group Settings
In workshops, mentoring sessions, coaching sessions, webinars, training sessions, conferences, or group activities, participants may voluntarily share comments, questions, experiences, challenges, ideas, examples, or information related to their business, project, profession, or learning process.
AILERISE urges participants to act with respect, prudence, and confidentiality regarding information shared by other participants during group activities. However, AILERISE cannot guarantee or control the conduct, disclosure, recording, reproduction, or subsequent use that other participants may make of information voluntarily shared in such settings.
For this reason, it is recommended not to share confidential, sensitive, protected, privileged, strategic, financial, medical, student, employee, client, or third-party information during group settings, unless strictly necessary and with the corresponding authorization.
Storage and Transfer of Information
The information collected by AILERISE may be stored on devices, digital files, emails, cloud platforms, management systems, third-party services, technology tools, or providers located within or outside Puerto Rico.
By using AILERISE’s website, forms, platforms, activities, or services, you acknowledge that your information may be processed, stored, or transferred outside Puerto Rico, including to jurisdictions within the United States or other locations where the technology providers used operate.
Although AILERISE seeks to use reasonably reliable providers, it cannot guarantee that the privacy or security laws of other jurisdictions are identical to those of Puerto Rico or the United States.
Retention of Information
AILERISE will retain personal, professional, business, contractual, accounting, or administrative information for the time reasonably necessary to fulfill the purposes for which it was collected, provide services, address requests, comply with legal, tax, accounting, or contractual obligations, resolve disputes, document transactions, prevent fraud, or protect its rights.
When information is no longer necessary, AILERISE may delete, anonymize, archive, or retain it in accordance with its internal practices, legal obligations, and legitimate business needs.
Security Measures
AILERISE implements reasonable administrative, technical, and organizational measures aimed at protecting personal information against loss, unauthorized access, misuse, disclosure, alteration, or destruction.
These measures may include access controls, passwords, limited storage, use of platforms with security measures, confidentiality practices, and access restricted to information as necessary.
However, no method of transmission over the Internet, email, digital storage, or technology platform is completely secure. Therefore, AILERISE cannot guarantee absolute security.
Users are also responsible for protecting their devices, passwords, access, accounts, networks, and communications. Any transmission of information is carried out at the reasonable risk inherent in the use of digital media.
Electronic Communications and Marketing
AILERISE may use your contact information to send communications related to requested services, proposals, confirmations, reminders, invoices, materials, access, recordings, updates, educational information, important notices, or promotional communications.
You may request to stop receiving promotional communications at any time by following the instructions included in the email received or by contacting AILERISE directly.
Even if you opt out of promotional communications, AILERISE may continue to send communications necessary related to contracted services, transactions, payments, policy changes, administrative matters, legal compliance, access to materials, or non-promotional communications.
User Rights and Options
Subject to applicable law, you may request access, correction, updating, limitation, or deletion of certain personal information that AILERISE maintains about you.
To submit a request, you may contact AILERISE using the contact information included at the end of this Policy.
AILERISE will evaluate each request reasonably and may require additional information to verify your identity or authority to make the request.
AILERISE may deny, limit, or postpone a request when there is a legal, contractual, accounting, tax, administrative, security, fraud-prevention, legal-defense obligation, or legitimate interest that requires retaining or using the information.
Links to Third-Party Sites or Services
AILERISE’s website, communications, materials, or services may contain links to third-party websites, platforms, tools, social media, resources, documents, videos, or services.
This Privacy Policy applies only to the media, services, and platforms administered or authorized by AILERISE. It does not apply to websites, platforms, services, social media, or content operated by third parties.
AILERISE does not control and assumes no responsibility for the privacy policies, security practices, content, availability, legality, or information-handling practices of third parties.
Social Media
AILERISE may maintain a presence on social media or other digital platforms. When you interact with AILERISE through social media, such interaction may also be subject to the privacy policies, terms of use, and data-collection practices of the corresponding platform.
AILERISE does not control the way social media platforms collect, use, store, or share their users’ information.
Children’s Privacy
AILERISE’s services are primarily directed to adults, professionals, businesses, institutions, educators, entrepreneurs, organizations, or persons with legal capacity to contract or request services.
AILERISE does not direct its website or digital services to children under thirteen (13) years of age and does not knowingly collect personal information from children under thirteen (13) without verifiable authorization from their parents, guardians, or the corresponding authorized entity.
If AILERISE becomes aware that it has collected personal information from a child under thirteen (13) without the required authorization, it will take reasonable steps to delete such information, unless there is a legal or contractual obligation requiring its retention.
When AILERISE’s services relate to educational materials, academic institutions, training for educators, or projects that may affect minors or students, the client will be responsible for obtaining the necessary consents, authorizations, and permits before sharing identifiable information about minors, students, or third parties.
Educational, Student, or Minor Information
AILERISE may provide services to individuals, businesses, professionals, educators, institutions, or organizations that develop educational content, instructional materials, or training.
Unless otherwise agreed in writing, AILERISE does not request or require academic records, identifiable student information, individual evaluations, diagnoses, medical information, psychological information, reasonable accommodations, disciplinary records, information about minors, or any other protected student information.
If the client understands that sharing educational, student, or minor information is necessary for a specific service, they must notify AILERISE in advance and confirm they have the corresponding authorization, consent, or legal basis. AILERISE may decline to receive such information or request that it be anonymized before being shared.
Reasonable Accommodations
When a person requests a reasonable accommodation to participate in an AILERISE activity, event, training session, mentoring session, workshop, webinar, or service, it may be necessary to collect limited information related to the request.
AILERISE will use such information solely to evaluate, coordinate, or address the reasonable-accommodation request, in accordance with the nature of the activity, available resources, and particular circumstances.
A person requesting a reasonable accommodation should not share medical information, diagnoses, clinical records, or sensitive documents that are not necessary to address the request. AILERISE may request clarification or additional information only when reasonably necessary to coordinate the requested accommodation.
“Do Not Track” Signals
Currently, AILERISE’s website or digital services may not respond to browser “Do Not Track” signals. However, you may manage cookies, permissions, and privacy preferences directly from your browser or device settings.
Changes to This Privacy Policy
AILERISE reserves the right to modify, update, or amend this Privacy Policy at any time, in accordance with changes to its services, business practices, technology tools, legal requirements, or operational needs.
The current version will be available on the website or through the means AILERISE determines. The effective date will indicate the applicable version.
Continued use of AILERISE’s website, forms, platforms, activities, or services after a modification has been published will constitute acknowledgment of the revised Privacy Policy.
If you do not agree with the changes, you should discontinue use of AILERISE’s website, forms, platforms, or digital services.
Applicable Law
This Privacy Policy will be interpreted in accordance with the applicable laws of the Commonwealth of Puerto Rico and the federal laws of the United States that are pertinent.
AILERISE’s services are offered primarily from Puerto Rico and are directed to clients, users, businesses, professionals, institutions, or organizations located in Puerto Rico, unless otherwise agreed in writing.
If a person accesses AILERISE’s website, forms, platforms, or digital services from another jurisdiction, they acknowledge that their information may be transferred, processed, or stored in Puerto Rico, the United States, or other jurisdictions where the technology providers used by AILERISE operate.
Severability
If any provision of this Privacy Policy is declared invalid, void, or unenforceable by a competent authority, such determination will not affect the validity or enforceability of the remaining provisions, which will continue in full force and effect.
Contact Information
If you have questions, requests, or concerns related to this Privacy Policy or the handling of your personal information, you may contact AILERISE through:
AILERISE Mailing address: Calle Betances #77,
Esquina con Calle Bartolomé,
Vega Baja, Puerto Rico, 00693
Email: contact@ailerise.com